jl5jl Casino – Privacy Policy

01 Introduction

jl5jl Casino ("jl5jl," "we," "us," "our") is committed to protecting the privacy and personal data of all users of the jl5jl platform ("Platform"). This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal information provided by or collected from players and visitors ("you," "your") in connection with your use of the jl5jl website and all associated services.

This Privacy Policy is drafted in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC). By registering an account or using the jl5jl Platform in any way, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy should be read alongside jl5jl's Terms & Conditions, which are available at jl5jl.net/terms-conditions. Together, these documents form the complete agreement governing your relationship with jl5jl.

02 Data Controller

For the purposes of the Data Privacy Act of 2012 and applicable data protection legislation, jl5jl Casino is the Personal Information Controller responsible for your personal data collected through the jl5jl Platform. This means jl5jl determines the purposes and means by which your personal data is processed.

If you have any questions, concerns, or requests relating to the processing of your personal data, you may contact jl5jl's designated Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.

03 Personal Data We Collect

jl5jl collects only the personal data that is necessary and proportionate to the purposes described in this Policy. The categories of personal data we collect include:

3.1 Identity & Contact Data

• Full legal name (as it appears on your government-issued ID);
• Date of birth;
• Residential address (including barangay, city/municipality, province);
• Email address;
• Philippine mobile number.

3.2 Verification & KYC Data

• Government-issued photo identification (e.g., Philippine passport, driver's license, SSS/UMID card, PhilSys National ID);
• Proof of address documents (e.g., utility bills, bank statements);
• Selfie or live photo for identity verification purposes;
• Source of funds documentation where required by anti-money laundering regulations.

3.3 Financial Data

• GCash or PayMaya account details (mobile number associated with the account);
• Bank account details for BPI, BDO, or Metrobank transfers (account name and number);
• Transaction history, including deposits, withdrawals, and bet records;
• Wallet balance and bonus balance information.

3.4 Technical & Usage Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session duration, pages visited, and features used on the Platform;
• Login timestamps and access logs;
• Game activity logs, including games played, bets placed, and outcomes.

3.5 Communications Data

• Records of communications between you and jl5jl's support team, including live chat transcripts and email correspondence;
• Feedback, complaints, and dispute records.

3.6 Responsible Gaming Data

• Self-imposed limits (deposit limits, loss limits, session time limits);
• Cooling-off period and self-exclusion records;
• Responsible gaming assessment responses where voluntarily provided.

04 How We Collect Your Data

jl5jl collects personal data through the following means:

• Direct collection: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions;
• Automated collection: Technical and usage data collected automatically through cookies, web beacons, and server logs when you access and use the Platform;
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-fraud partners; payment data from payment processors such as GCash and PayMaya;
• Publicly available sources: Where permitted by law, jl5jl may supplement your data with information from publicly available sources for fraud prevention and compliance purposes.

05 How We Use Your Personal Data

jl5jl uses your personal data for the following purposes:

jl5jl will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.

06 Legal Basis for Processing

Under the Data Privacy Act of 2012, jl5jl processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and game provision;
• Legal obligation: Processing required to comply with applicable Philippine laws, including anti-money laundering regulations, PAGCOR regulatory requirements, and tax obligations;
• Legitimate interests: Processing necessary for jl5jl's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights;
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, particularly for direct marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

07 Data Sharing & Disclosure

jl5jl does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

7.1 Service Providers

Third-party vendors who provide services on jl5jl's behalf, including KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud prevention services, cloud hosting providers, and customer support platform providers. These providers are contractually bound to process your data only on jl5jl's instructions and in accordance with applicable data protection law.

7.2 Regulatory and Law Enforcement Authorities

jl5jl may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other government authorities where required by law, court order, or regulatory directive. jl5jl will notify you of such disclosures where legally permitted to do so.

7.3 Game Providers

Certain technical data (such as player session identifiers) may be shared with jl5jl's game content providers for the purpose of delivering game services. These providers do not receive your full identity or financial data.

7.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of jl5jl's business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.

08 Cookies & Tracking Technologies

jl5jl uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security functions. A cookie is a small text file placed on your device when you visit the jl5jl website. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session authentication cookies and security tokens. These cannot be disabled without affecting core Platform functionality;
• Functional Cookies: Remember your preferences such as language settings, display options, and previously entered information to improve your experience;
• Analytics Cookies: Collect aggregated, anonymized data about how players use the Platform, including pages visited and features used, to help jl5jl improve its services;
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access, and other security threats.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jl5jl Platform. By continuing to use the Platform after being presented with our cookie notice, you consent to the use of cookies as described in this Policy.

09 Data Retention

jl5jl retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with anti-money laundering regulations;
• Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act of 2001 (Republic Act No. 9160) and its amendments;
• KYC documents: Retained for a minimum of five (5) years following the end of the business relationship;
• Communications and support records: Retained for three (3) years from the date of the communication;
• Technical and usage logs: Retained for up to twelve (12) months, unless required for longer periods for security or legal purposes;
• Self-exclusion records: Retained indefinitely to prevent re-registration during an active exclusion period.

Upon expiry of the applicable retention period, jl5jl will securely delete or anonymize your personal data in accordance with its data disposal procedures.

10 Data Security

jl5jl takes the security of your personal data seriously and implements a range of technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and the jl5jl Platform is encrypted using industry-standard SSL/TLS protocols;
• Secure Data Storage: Personal and financial data is stored on secure, access-controlled servers with encryption at rest;
• Access Controls: Access to personal data is restricted to authorized jl5jl personnel and service providers on a strict need-to-know basis;
• Two-Factor Authentication: Available for player accounts to add an additional layer of security to your login process;
• Regular Security Audits: jl5jl conducts periodic security assessments and penetration testing to identify and address vulnerabilities;
• Staff Training: All jl5jl personnel with access to personal data receive regular data protection and security training.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jl5jl will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.

11 Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl5jl:

• Right to be Informed: You have the right to be informed about how your personal data is collected, used, and processed, as described in this Privacy Policy;
• Right of Access: You have the right to request a copy of the personal data jl5jl holds about you, along with information about how it is being processed;
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jl5jl's legal retention obligations;
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on jl5jl's legitimate interests;
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller where technically feasible;
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing;
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact jl5jl's Data Protection Officer using the contact details in Section 15. jl5jl will respond to all verified requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, and you will be notified accordingly.

12 Children's Privacy

If jl5jl becomes aware that personal data has been collected from an individual under the age of 21 without appropriate parental or guardian consent, jl5jl will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the jl5jl Platform, please contact our support team immediately at [email protected].

13 International Data Transfers

jl5jl primarily processes and stores personal data within the Philippines. However, some of jl5jl's service providers — including cloud infrastructure providers, KYC verification services, and fraud prevention partners — may process data in other countries. Where personal data is transferred outside the Philippines, jl5jl ensures that appropriate safeguards are in place to protect your data, including:

• Contractual clauses requiring the recipient to apply data protection standards equivalent to those required under Philippine law;
• Transfers only to countries or organizations that have been assessed as providing an adequate level of data protection;
• Binding corporate rules where applicable within corporate group structures.

By using the jl5jl Platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the provision of jl5jl's services, subject to the safeguards described above.

14 Changes to This Privacy Policy

jl5jl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform features. When material changes are made, jl5jl will update the "Last Updated" date at the top of this page. For significant changes that materially affect how we process your personal data, jl5jl will notify registered players via email or an in-platform notification prior to the changes taking effect.

Your continued use of the jl5jl Platform after any amendments have been posted constitutes your acknowledgment of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how jl5jl protects your personal data.

15 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jl5jl, please contact our Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012.